Diabetes Product Upgrade
Continuous Glucose Monitor and Blood Glucose Meter
Find all the essential information you need about the recent updates to your continuous glucose monitor (CGM) and blood glucose devices. Our team is dedicated to supporting you throughout this transition and ensuring you have the tools and knowledge to effectively manage your diabetes.
Information and Support
Product information – Find everything you need right here! Access user guides, watch helpful videos, and download resources to help you get the most out of your device.
Getting started with your CGM – To get started simply scan the QR code on your CareSens Air packaging and follow the step-by-step instructions.
Online clinic – Join our free virtual sessions led by our nurses or pharmacists and learn how to use your new device with live demos and Q&A. Simply email spirit.booking@nhs.net with your name and you GP Practice name to book onto the next course and we will send you all the information you need.
24/7 support – Contact our Customer Support Team at 0800 881 5423 help is available anytime, day or night. Alternatively, you can complete the patient question form.
Patient evaluation form – We value your feedback. Please take a moment to fill out our patient evaluation form so we can continue to improve our products and services.
Free online clinic
Book your online clinic today by emailing spirit.booking@nhs.net with your name and your GP Practice Name.
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Have a question?
If you use our products or services and want to get in touch, simply fill out your details and a member of our Customer Support Team will be in touch to guide you further.