Smarter Diabetes Care

for Primary Care Teams

What Is the CGM Support Service?

The CGM Support Service is a fully funded, nurse-led clinical solution for eligible Type 2 diabetes patients on insulin. It combines real-time CGM data, digital education, and proactive clinical monitoring to deliver better outcomes and reduce practice burden.

Key Features:


  • CareSens Air CGM with real-time glucose tracking
  • Weekly data reviews and safe insulin titration by diabetes specialist nurses
  • Structured patient education via Clinitouch
  • Full EMIS/SystmOne documentation
  • Direct communication with patients—your team stays informed, not involved

Discover How It Works

See how our CGM Support Service simplifies diabetes care for your patients and your practice.

Find out more

Why Practices Choose Us

Free up clinical time

Patients receive remote support and coaching, reducing face-to-face appointments and clinical admin.

Reduce unplanned care

Improved glucose control helps prevent hypo/hyperglycaemia-related visits and medication escalations.

Smarter resource use

Enhance QOF scores, meet Medicines Optimisation goals, and reduce waste—without additional staffing.

Fully NHS-aligned

✔ NICE compliant

✔ IG & UK GDPR compliant

✔ Supported by award-winning EMPOWER education

Here’s how our CGM Support Service works

from device use to education and ongoing clinical monitoring, all with full visibility at the GP Practice.

Step 1

Patient uses CareSens Air CGM

CaresensAir icon
Two sensor per month prescribed via GP
Step 2

Structured Onboarding Support

clinitouch app icon
Full setup guidance and online training
Step 3

Patient Education

Clinitouch Bitesize
Bite-sized video content on Clinitouch
Step 4

Ongoing Clinical Monitoring

booking clinical icon
Weekly data reviews and insulin advice

Who’s Eligible?

Patients with Type 2 diabetes who are:

  • On multiple daily insulin injections (MDI)
  • Experiencing frequent hypos or hypoglycaemia unawareness
  • At occupational risk or unable to regularly finger-prick test

(Excludes Type 1 patients and those under 18)

What You Get

  • Patient onboarding and training
  • 
Digital setup and education access
  • Regular CGM reviews and outcome reporting
  • No disruption to your workflow
  • 3 months of fully funded CGM support for eligible patients

Better for Patients.
Easier for You

Patients benefit from fewer hypos, more stable glucose control, and easier access to expert advice—while your practice saves valuable time and resources.

Get started today

Register your interest below and bring structured, remote diabetes care to your practice.

Let’s transform diabetes care—together

Get in touch today

Please fill out the contact form with the nature of your enquiry or if you just want us to reach out to have an explanatory chat.