Getting Started with
CareSens Air
Smartphone Receiver 

Getting started with the CareSens Air Smartphone Receiver is simple. Whether you’re setting up a patient for the first time or connecting to Sens365 to view glucose data remotely, our step-by-step video guides will walk you through the process.

Everything You Need to Get Started

The CareSens Air Smartphone Receiver has been designed to make remote glucose monitoring simple. Patients receive a pre-configured smartphone or tablet with all required applications already installed, allowing for quick and easy setup.

Each patient should receive:
1 x smartphone or tablet
1 x charger with USB cable
1 x CareSens Air CGM sensor

Simply follow the three step-by-step videos below to get your patient set up, connect to Sens365 and start viewing glucose data remotely.

It's easy to get set up and started

Step 1

Step up the healthcare professional account

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Create your healthcare professional account on Sens365.

Watch video

Step 2

Adding colleagues and patients

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Add healthcare professional colleagues and create patient accounts in Sens365.

Watch video

Step 3

Patient login and two-factor authentication

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Set up the patient's CareSens Air login, complete two-factor authentication (2FA), and apply their first sensor.

Watch video

Need additional support?

CareSens Air provides a range of helpful resources to support both healthcare professionals and patients.

Visit the CareSens Air Resource Centre to access:

  • How-to guides
  • User manuals
  • Training videos
  • Frequently Asked Questions (FAQs)
  • Product information and support materials

Whether you’re setting up a new patient, troubleshooting a query or looking for additional guidance, you’ll find everything you need in one place.